
Aiymen Camper Trailer is a leading caravan/travel camper/trailer manufacturer known for its innovative approach to camper trailer design and production. The company emphasizes extensive research and development (R&D) to enhance product performance, durability, and user experience. Prioritizes customer feedback in its R&D process. By engaging with users and incorporating their insights, the company can tailor its designs to better meet the needs of adventurous campers. This feedback loop helps Aiymen stay ahead of market trends and ensures their products are both practical and desirable.
Aiymen offers 24/7 after-sales service to ensure that customers receive continuous support at any time. This comprehensive service includes assistance with maintenance, troubleshooting, and any other issues that may arise, providing peace of mind and ensuring that your RV Camper Trailer remains in optimal condition throughout its use.
If the goods are severely damaged due to natural causes and not caused by human beings, then you can enter the return process. For other cases, it is necessary to negotiate with the seller in writing.
Warranty Repair
The warranty period is 12 months from the date of shipment from Aiymen's factory. During the warranty period, for problems arising from product quality, we will provide original parts free of charge, with shipping costs borne by Aiymen.
Note: Attempting to modify any equipment without Aiymen's consent will immediately void any valid warranty.
Within five business days of arrival, please check to see if the product has been damaged by shipping, and if Aiymen confirms that the shipping did cause the damage, we will provide original parts free of charge, with shipping to be borne by Aiymen.
Out of Warranty & Paid Repair
Warranty service will not be provided for instructions, freebies and other accessory items. Please contact us if you need them.
Shipping costs and parts cost are borne by the customer side when product is out of warranty. Please contact us for the exact cost.
Shipping cost and spare parts are borne by the customer if the product is damaged due to negligent use, accident, private modification, incorrect installation, unauthorized repair or misuse. For the exact cost, please contact us.
Shipment and Storage
Buyer shall specify in writing the method of shipment preferred, in the absence of such specification, Seller may ship in any manner it elects. All shipping and delivery dates are approximate.
Packing And Shipping
Protection Plan
Offers a high-quality cover designed to protect the RV’s exterior from collisions, scratches, and daily dust. This cover ensures the vehicle remains in excellent condition and extends its lifespan
Optimal Packing Solution
Engineers develop the most efficient packing strategy to minimize shipping expenses and maximize space utilization. This plan can also include provisions for accommodating additional cargo
Unloading Solution
Provides a well-thought-out unloading strategy that prioritizes ease and cost-effectiveness. This approach helps streamline the process, reducing overall expenses and improving efficiency